INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I request a quote?

We quote houses in person, visiting the house or workspace is the best way to understand how the client wants the service and how we can tailor it accordingly to the client specifications. 

What types of spaces do you provide cleaning services for?

We offer cleaning services for a wide range of spaces, including residential homes, health facilities, offices, stores, gyms, government sectors, clubs, and philanthropic associations.

What services do you provide for residential cleaning?

Our residential cleaning services include routine housekeeping, deep cleaning, floor care, window cleaning, and more. We tailor our services to meet the unique needs of homeowners.

Are your cleaning products eco-friendly?

Yes, we are committed to environmental sustainability. We use eco-friendly cleaning products and methods whenever possible to minimize our impact on the environment.

How do you ensure the safety of your clients and team members?

We prioritize safety and strictly follow industry-leading protocols. Our team is trained in handling chemicals, operating equipment, and maintaining a safe working environment. We also carry appropriate liability insurance.

Can I customize the cleaning services to fit my specific needs?

Absolutely! We believe in providing customized solutions. We encourage open communication with our clients to incorporate their preferences and specific requirements into our services.

What is your quality assurance process?

We have a robust quality assurance program in place. Dedicated supervisors conduct regular inspections and audits to meet our stringent standards. This allows us to address any issues promptly and make necessary improvements.

How do I schedule a cleaning service with Mayza's Cleaning Corp?

Scheduling a cleaning service is easy. You can contact us via phone or email, and our friendly team will assist you in booking a convenient appointment that fits your schedule.

What sets Mayza's Cleaning Corp apart from other cleaning companies?

At Mayza's Cleaning Corp, we are passionate about cleanliness and

Are your staff members trained and experienced in cleaning services?

Yes, all our staff members undergo comprehensive training in cleaning techniques, safety protocols, and customer service. They have the necessary experience to deliver high-quality cleaning services.

What is your policy regarding confidentiality and security?

We understand the importance of confidentiality and respect our clients' privacy. Our staff members adhere to strict confidentiality policies, ensuring that sensitive information is handled with the utmost care and security.

Do you provide cleaning services on weekends or after-hours?

Yes, we offer flexible scheduling options, including weekends and after-hours cleaning services. We understand that businesses and individuals have different needs, and we strive to accommodate them.

Can you handle specialized cleaning tasks such as carpet cleaning or upholstery cleaning?

Absolutely! We have the expertise and equipment to handle specialized cleaning tasks like carpet cleaning, upholstery cleaning, and more. Just let us know your specific requirements, and we'll take care of it.

What measures do you take to ensure a healthy and sanitary environment?

We follow industry best practices for maintaining a healthy and sanitary environment. This includes using EPA-approved disinfectants, employing proper cleaning techniques, and paying attention to high-touch surfaces and germ-prone areas.

How often should I schedule cleaning services for my space?

The frequency of cleaning services depends on various factors, such as the size of the space, foot traffic, and specific cleaning needs. We can assess your requirements and recommend a suitable cleaning schedule.

What if I have a concern or issue with the cleaning service provided?

We value open communication with our clients. If you have any concerns or issues with our service, please reach out to us immediately. We will address the problem promptly and take necessary steps to ensure your satisfaction.

Do you offer any additional services apart from cleaning?

Yes, we offer additional services such as organizing and decluttering, post-construction cleaning, event cleanup, and more. Let us know your requirements, and we can provide a tailored solution.

Are your cleaning practices environmentally friendly?

Yes, we prioritize eco-friendly practices. From using green cleaning products to promoting recycling and waste reduction, we strive to minimize our impact on the environment while delivering top-notch cleaning services.

What is your cancellation policy?

We understand that plans can change. If you need to cancel or reschedule a cleaning service, please notify us as soon as possible. Remember our 48 office hours policy and we can make different arrangements for you.

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